Frequently Asked Questions

 

Refund Policy:

At Haints and Hollers Apothecary, I stand behind the integrity of my small-batch herbal remedies. Because every body is unique, I'll handle returns and exchanges on a case-by-case basis with care and intention.

 

Exchanges:

If you received or accidentally purchased the wrong item, I am happy to offer an exchange. Please contact me within 14 days of receiving your order, and I'll make it right.

 

Returns:

While I don't offer blanket returns, I understand that occasionally, a product may not align with your individual needs. In these rare cases, please reach out to me within 14 days of purchase and we'll work together to find a solution.

Due to the nature of internal herbal remedies and health regulations, all tincture sales are final and non-refundable.

 

How do you take the tinctures?

Take 1-3 dropperfuls daily as needed. Start with one dropperful and increase if needed.

Tinctures can be taken straight by putting it under your tongue (sublingually), or added to a cup of water/tea to lessen the burn. If taken straight, remember that tinctures can cause a burning sensation due to the alcohol, this is normal. 

For acute problems, i.e cold/flu, stomachache, etc - use "pulse dosage." 2-3 DROPPERS every 15 minutes for an hour. Wait 30 minutes, then every hour until symptoms subside.

Directions are also written on the side of every bottle as well.

 

What is the shelf life of a tincture?

A properly made, alcohol extracted tincture can last decades! But chances are, once you experience the magic of herbal medicine, they won't last that long!

 

Can you create custom teas?

I would love to create a custom tea for you! Email me so we can chat about your custom tea and set up shipping.

 

I forgot - how do I make my tea?

If you're drinking for flavor, steep 1 TBSP in 8 oz of water for 8-10 minutes.

If you're drinking for medicinal purposes, there are a few ways to go about this:

-For ongoing issues, drink 3-4 cups/day

-For acute situations, i.e stomachache, fever, flu, etc., drink 1/2 cup every 30 minutes until symptoms decrease.

 

Are your products safe?

My herbal blends are made with high-quality, ethically sourced herbs. However, I recommend consulting with your healthcare provider before use, especially if you're pregnant, nursing, or taking medications.